Fri. Sep 12th, 2025
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Sept. 12 (UPI) — The European Union has accepted assurance from Microsoft that it will cease forcing its Teams application onto users and allow similar apps a chance to compete.

“Today, the European Commission has accepted commitments from Microsoft addressing its concerns that the distribution of Teams, Microsoft’s communication and collaboration product, harmed competition,” said EU Director for Information, Technology, Communication and Media Carlota Reyners Fontana in a video statement posted to social media Friday.

Those commitments mean that Microsoft will detangle Teams from its Office 365 and Microsoft 365 suites for business customers, freeing up consumers to obtain productivity apps like Excel, Outlook, PowerPoint and Word minus Teams for a lesser cost.

The promise also long-term licensed Microsoft customers the ability to switch out of suites that contain Teams, to allow competing apps to operate on Microsoft products and permit users to move data out of Teams and into competing apps.

However, should the commission deem Microsoft to be skirting its commitments, it could be fined as much as 10% of its global profits, or face 5% fines daily until in compliance.

The European Commission opened proceedings against Microsoft in July of 2023 following complaints by the companies behind the Slack and Alfaview communication apps for potentially breaching EU competition rules and determined that by tying Teams to its suites, the company “abused its dominant position,” according to Fontana.

“Teams competitors could not offset that advantage,” she continued.

In a press release, the European Commission announced Thursday that the guarantees made by Microsoft are now considered legally binding under EU antitrust rules.

“By helping to restore fair competition, these commitments will open up the market for other providers of communication and collaboration tools in Europe,” the commission stated in a press release on Thursday.

Teams features calling, messaging, video meetings and file sharing cloud-based capabilities that can further tie into other Microsoft apps. When Teams was first released, it was bundled with Office 365 and Microsoft 365.

After the commission opened its investigation, Microsoft at first released some suite options without Teams in 2023 and 2024, but “these changes were insufficient to address its concerns and that more extensive changes were necessary to effectively end the anticompetitive tying practice and its effects,” the release noted.

Microsoft then arrived at the commitments eventually accepted by the commission in May, and after market testing both Slack and Alfaview withdrew their complaints.

The commitments made by Microsoft will remain in effect for seven years, except for the interoperability and data portability promises, which will stand for 10 years.

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