Aarron Greaves, 32, was on a flight to Spain when he noticed that the window next to his seat appeared cracked – which left him and other passengers feeling ‘pretty worried’

A man said passengers on his Ryanair flight were “scared” after finding that one of the aircraft’s windows was “cracked”. Aarron Greaves, 32, was flying to Ibiza from Manchester when he noticed the damage to the window next to him.

He said that while he was scared, Ryanair staff told him that there was nothing to worry about. Video footage shows Aarron poking the plastic cover on the window with his finger. He said: “Everyone was scared and no one wanted to sit near it. I saw the crack after opening the window, so it was already there when I got on the plane.”

Aarron said that the crew came over and explained that an engineer had checked the window. However, he claimed that they did not reveal how it happened, adding: “I was pretty worried, but it all worked out OK in the end.”

Ryanair said: “We note that the window reveal (which is used only to protect the window from scratches) was found to be damaged and has since been replaced.”

It comes after a Ryanair pilot lost consciousness in the cockpit of a flight from Barcelona to Porto earlier in August. A source from the National Institute of Medical Emergencies told Portugal Resident that the pilot suffered a “rapidly recovering syncope” and “apparently recovered during the flight”.

The pilot came back to consciousness and the plane landed normally, according to reports. A spokesperson for the airline told The Mirror: “Ryanair has procedures and training in place to deal with situations where a pilot becomes unwell in flight. This flight from Barcelona to Porto (10 Aug), landed safely at Porto Airport.”

Last month, it was reported that the budget airline could increase bonuses given to employees who spot passengers trying to sneak oversized luggage on board. Currently, members of staff receive about 1.50 euros (£1.50) for each piece of excess baggage they spot.

Ryanair said that it was determined to “eliminate the scourge of oversized bags which delay boarding,” adding that these bags were “clearly unfair on the over 99% of our passengers who comply with our baggage rules”. The airline has baggage sizers at airport gates to check carry-ons before passengers board, ensuring they comply with the strict rules.

Michael O’Leary, the airline boss, told RTE’s Morning Ireland: “We are happy to incentivise our (staff) with a share of those excess baggage fees, which we think will decline over the coming year or two.”

Passengers are allowed to bring a small carry-on bag on each flight, with dimensions not exceeding 40x20x25cm and a weight limit of 10kg. If you wish to bring additional bags, you will need to pay extra when booking your flights, or face charges of up to £74 at the gate.